Bonnie, Parkside Native.
Putting her first since 2006.

PRIVACY POLICY

Full disclosure

We're committed to ethical banking, which means being as fair and transparent as possible.

Learn more about our privacy policy below.

Privacy Notice

 

We are required to notify our members annually of their privacy rights. Financial institutions choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. If you have responded to us in the past, that response still applies.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Income and payment history
  • Transaction and credit history

All financial companies need to share member's personal information to run their everyday business. Below are the reasons financial companies can share their member's information, the reasons SF Fire Credit Union chooses to share, and whether or not you can limit this sharing.

For everyday business purposes

Purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

Do we share this information: Yes

Can you limit this sharing: No

For our marketing purposes

So we can offer the most relevant products and services to you.

 

Do we share this information: Yes

Can you limit this sharing: No

For joint marketing purposes

For marketing purposes with other financial companies

 

Do we share this information: Yes

Can you limit this sharing: Yes

For affiliates' business purposes

Information about your transactions, experiences, and creditworthiness

 

Do we share this information: No

Can you limit this sharing: We don't share

Nonaffiliated marketing

For nonaffiliate companies to market products and services to you.

 

Do we share this information: No

Can you limit this information: We don't share

Other Important Information

 

Children's Online Privacy Protection Act Rule

The law requires parental consent to collect or use information from a child under 13 years of age. If you are a child under 18 years of age, please show this to your parent(s), and do not use the online services of this institution without disclosure to parent(s) and verifiable parental consent pursuant to the Children's Online Privacy Protection Act

Cookies

"Cookies" are pieces of data assigned by our web server and stored on your computer's hard drive for later retrieval. This helps us recognize you the next time you visit our site. We will not use cookies to record information that will enable anyone to contact you via telephone, email, or regular mail. You may block the placement of cookies by adjusting the security settings on your web browser.

California Consumer Privacy Act

The California Consumer Privacy Act (“CCPA”) provides rights for California residents to receive information from SF Fire Credit Union about the information we collect and use about you. This CCPA Privacy Notice addendum also provides information to California residents about what information you can obtain from us. To view or download the PDF, click here.

Frequently Asked Questions

To view this information as a PDF, click here. To limit sharing, complete and return this form.

Definitions:

Affiliates: Companies related by common ownership or control. They can be financial and non-financial companies. SF Fire Credit Union has no affiliates

Nonaffiliates: Companies not related by common ownership or control. They can be financial and non-financial companies. SF Fire Credit Union does not share with nonaffiliates

Joint Marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include financial services and insurance companies.

Let's Talk

As a local credit union, we measure our success one member at a time. We want to get to know you and help you achieve your goals. Come into a branch or call us today. Our people are happy to serve you.

Call or Chat

(415) 674-4800
(888) 499-FIRE (3473)
Mon – Sat 7:00 AM – 8:00 PM*

*Please note that 'After Hours Phone Support' is available outside of regular Contact Center Hours.

Chat Now

Stop by a branch

Branch hours
Mon – Fri 8:30 AM – 6:00 PM
Saturday 8:30 AM – 3:00 PM

Find a Branch or ATM