Let's Talk
As a local credit union, we measure our success one member at a time. We want to get to know you and help you achieve your goals. Come into a branch or call us today. Our people are happy to serve you.
Natalie, embracing SF opportunities.
Putting her first since 2019.
Putting her first since 2019.
Dispute Forms
To Dispute an ATM transaction, a transaction from a merchant, or to report fraud, click the link below and fill out the form online.
For all other disputes, download the form you need by clicking the links below.
Return the completed form in person at a branch or mail to:
SF Fire Credit Union
3201 California Street
San Francisco, CA 94118
Dispute an ATM Transaction
To dispute an ATM transaction, simply fill out this form.
Dispute a Transaction from a Merchant
Common scenarios include: transactions mis-posted by a merchant, goods or services you purchased by never received, and duplicate charges to your account.
Stop Payment: Cashiers Check
Stop Payment: Check
Stop payment of a check you wrote.
Note: you can also login to Online or Mobile banking to place a stop payment on a check.
Report Forgery
Use this form to report forgery, such as a check or loan document created in your name without your knowledge. The form also includes a listing of checks you would like to have clear, if applicable.
Dispute an Unauthorized ACH Transaction
Use this form to report an electronic funds transfer from your account that you did not authorize.
Stop by a branch
Branch hours
Mon – Fri 8:30 AM – 6:00 PM
Saturday 8:30 AM – 3:00 PM