Natalie, embracing SF opportunities.
Putting her first since 2019.


Dispute a transaction, report fraud, stop payment, and more

Dispute Forms

To Dispute an ATM transaction, a transaction from a merchant, or to report fraud, click the link below and fill out the form online. 

For all other disputes, download the form you need by clicking the links below.

Return the completed form in person at a branch or mail to:

SF Fire Credit Union
3201 California Street
San Francisco, CA 94118



Dispute an ATM Transaction

To dispute an ATM transaction, simply fill out this form

Dispute a Transaction from a Merchant

Common scenarios include: transactions mis-posted by a merchant, goods or services you purchased by never received, and duplicate charges to your account.

Dispute Transaction

Report Fraud

Use this form to report the fraudulent use of your debit or credit card.

Report Fraud

Stop Payment: Cashiers Check

Click Here

Stop Payment: Check

Stop payment of a check you wrote.

Note: you can also login to Online or Mobile banking to place a stop payment on a check.

Click Here

Stop Payment: ACH Transaction

Stop an ACH transaction on your account.

Click Here

Report Forgery

Use this form to report forgery, such as a check or loan document created in your name without your knowledge. The form also includes a listing of checks you would like to have clear, if applicable.

Download PDF

Dispute an Unauthorized ACH Transaction

Use this form to report an electronic funds transfer from your account that you did not authorize.

Click Here

Let's Talk

As a local credit union, we measure our success one member at a time. We want to get to know you and help you achieve your goals. Come into a branch or call us today. Our people are happy to serve you.


(415) 674-4800
(888) 499-FIRE (3473)
Mon – Fri 7:00 AM – 7:00 PM
Sat 9:00AM - 5:00PM


Stop by a branch

Branch hours
Mon – Fri 9:30 AM – 5:30 PM
Saturday 10:00 AM – 2:00 PM

Find a Branch or ATM