Natalie, embracing SF opportunities.
Putting her first since 2019.

INTERNATIONAL WIRE TRANSFERS

Everything you need to transfer funds internationally

International Wire Transfers

INSTRUCTIONS

Everything you need, including instructions and forms, for both Outgoing and Incoming International Wire Transfers

Learn More

 

ERROR RESOLUTION

Everything you need to know and do in the event of an error or problem with your International Wire Transfer

Learn More

CANCELLATION DISCLOSURE

Everything you need to know and do and do if you wish to cancel an International Wire Transfer

Learn More

 


 

International Wire Transfers Instructions

Outgoing Wire Transfers

For funds to be sent the same day, outgoing wire transfer forms must be received before 11:00 am (Pacific Time), and all address fields must be completed

If this transaction is not completed in person at one of our branches, you must include a copy of your government-issued photo identification, such as a driver's license, passport, or state ID.

Forms

For outgoing, single instance transfers, click here to download the appropriate form.

For outgoing, recurring instances wire transfers, click here to download the appropriate form.

Incoming Wire Transfers

For incoming wire transfers, please use the following information:

  • Receiving Financial Institution: San Francisco Fire Credit Union
  • Address: 3201 California Street
  • City: San Francisco
  • State: California
  • Zip: 94118-1903
  • SF Fire Credit Union's SWIFT/Bank Identification Code (BIC): SFFEUS66
  • Recipient of Funds: the Member's name, exactly as listed on their SF Fire Credit Union account.
  • Account Number: Member's SF Fire Member Number and Product ID (999999-0010, for example). Please do not use "S" or "I," but do include the dash. Some financial institutions may not be able to send funds to accounts with alphanumeric characters, so you also have the option to use your 14 digit checking account number, found at the bottom of your printed checks and in Online & Mobile Banking.

Download instructions here


 

Error Resolution

If you think there has been an error or problem with you remittance transfer, you may:

  • Call us at (888) 499-3473, or
  • Write to us at SF Fire Credit Union, 3201 California Street, San Francisco, CA 94118

You must contact us within 180 days of the date we promised the funds would be made available to the recipient. When you call or write, please tell us:

  • Your name and address
  • The error or problem with the transfer, and why you believe it is an error or problem
  • The name of the person receiving the funds, and if you know it, their telephone number or address
  • The dollar amount of the transfer.

We will determine whether an error occurred within 90 days after you contact us and we will promptly correct any error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of any documents we used in our investigation.

 

 


 

Cancellation Disclosure

You have the right to cancel a remittance transfer and obtain a refund of all funds paid to us, including any fees. In order to cancel, you must contact us at (888) 499-3473 within thirty minutes of payment for the transfer.

When you contact us, you must provide us with the information to help us identify the transfer you wish to cancel, including the amount of the transfer and the location where the funds were sent. We will refund your money within three business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into a recipient's account.

 

Let's Talk

As a local credit union, we measure our success one member at a time. We want to get to know you and help you achieve your goals. Come into a branch or call us today. Our people are happy to serve you.

Call or Chat

(415) 674-4800
(888) 499-FIRE (3473)
Mon – Sat 7:00 AM – 8:00 PM*

*Please note that 'After Hours Phone Support' is available outside of regular Contact Center Hours.

Chat Now

Stop by a branch

Branch hours
Mon – Fri 8:30 AM – 6:00 PM
Saturday 8:30 AM – 3:00 PM

Find a Branch or ATM